x1bet Terms & Conditions

The following terms are used in this document with the meanings given below:

• "Platform" means x1bet's website, mobile application, and all associated services.
• "User" or "You" means any person who opens an account or uses the x1bet platform.
• "Account" means the personal profile registered on the platform through which services are accessed.
• "Wager" or "Bet" means any amount of money placed at risk on the outcome of a game or event.
• "Bonus" means any promotional benefit, additional funds, or special offer provided by x1bet.
• "Taka (৳)" means Bangladeshi Taka — the functional currency of this platform.

The following eligibility conditions must be met to use the x1bet platform:

• You must be at least 21 years old. Use of this platform by minors is strictly prohibited.
• You must conduct all activity in your own name and using your own account.
• You must fully agree to and comply with these Terms.
• You must provide accurate and complete personal information — providing false information may result in account closure.
• You acknowledge that online betting is not legally prohibited in your place of residence.

x1bet may request a copy of a valid identity document at any time to verify age or identity. Withdrawals may be held until verification is complete.

Each user may open only one account. If the same person holds multiple accounts, those accounts will be closed and the funds held in them may be forfeited.

• The name, address, and contact information provided at registration must be accurate.
• It is your responsibility to keep your password secure — do not share it with any third party.
• If you suspect unauthorized access to your account, contact [email protected] immediately.
• Transferring or selling your account to another person is prohibited.
• x1bet will never ask for your password by email or chat — treat any such communication as fraud.

4.1 Deposit

The following payment methods are accepted for deposits on the x1bet platform: bKash, Nagad, Rocket, Upay and bank transfer (e.g., Dutch-Bangla Bank, BRAC Bank, Islami Bank).

• Minimum deposit amount: ৳100 (for each method).
• You may only deposit from a payment account registered in your own name.
• Deposits from third-party accounts will not be accepted and such funds will be returned.

4.2 Withdrawal

• Minimum withdrawal amount: ৳500.
• Standard withdrawal processing time: 5–30 minutes.
• Withdrawals can only be made to the payment method you used to deposit.
• Withdrawals may be temporarily held if identity verification is not complete or if suspicious activity is detected.
• Winnings derived from a bonus cannot be withdrawn until the wagering requirement for that bonus has been met.

x1bet provides bonuses and promotional offers from time to time. These bonuses are subject to specific conditions.

5.1 Welcome Bonus

• New members receive a 100% bonus on their first deposit, up to ৳8,000.
• Example: Deposit ৳1,000 and receive ৳1,000 in bonus — total balance will be ৳2,000.
• Wagering requirement: you must place bets worth 10 times the bonus amount. Example: if you receive a ৳1,000 bonus, winnings from that bonus become withdrawable after placing ৳10,000 in bets.
• Wagering is calculated on the bonus amount only — not on the deposit and bonus combined.

5.2 General Bonus Terms

• Each bonus has its own validity period and wagering requirement — details will be stated at the time of the offer.
• Combining multiple bonuses at the same time is generally not possible unless explicitly stated as permitted.
• x1bet reserves the right to cancel any bonus and any winnings derived from it if fraudulent activity is detected.
• Decisions to revoke a bonus are final and no appeal will be accepted in this regard.

The following rules must be strictly followed when placing bets on the x1bet platform:

• Once a bet is confirmed, it cannot be changed or cancelled unless a "Cancel Bet" or "Cash Out" option is clearly displayed on the platform.
• If incorrect odds are displayed due to a technical error, x1bet reserves the right to void the affected bet and refund the original stake.
• If the outcome of an event or match is known with certainty before it begins, and a bet is placed based on that information, it will be treated as fraud.
• x1bet may suspend activity in a specific market if manipulation is suspected.
• x1bet reserves the right to set betting limits for any user.

x1bet's VIP program has three tiers that provide additional benefits to active members:

• Bronze Tier: Weekly cashback of up to 0.4%.
• Silver Tier: Weekly cashback of up to 0.8%.
• Gold Tier: Weekly cashback of up to 1.2%.

The criteria for tier changes are determined by x1bet and may vary based on a member's activity and engagement. VIP benefits are non-transferable and may be modified by x1bet at any time.

The following activities are strictly prohibited on the x1bet platform:

• Opening or operating multiple accounts.
• Placing artificial bets for the purpose of meeting bonus requirements, or "bonus abuse".
• Any attempt at money laundering or processing illegal funds.
• Account hacking, phishing, or any other cybercrime.
• Using software bots or automated programs to place bets.
• Operating an account using another person's identity.
• Any attempt at unauthorized access to the platform's systems.

If any of the above prohibited activities are detected, x1bet may close the account without notice and forfeit the associated funds. In serious cases, law enforcement authorities may be notified.

x1bet may temporarily suspend or permanently close an account in the following circumstances:

• Violation of any clause of these Terms.
• Failure to provide requested identity verification documents within the specified time.
• Detection of suspicious or fraudulent activity.
• The account remaining inactive for an extended period.

Users may also request to close their own account — contact us via live chat or email for assistance. Any remaining valid funds at the time of account closure will generally be returned, however bonuses and bonus-related winnings may be cancelled if applicable conditions have not been met.

x1bet makes the protection of users' personal data its top priority. Our platform uses SSL encryption technology to keep all data secure.

• For full details on how personal data is collected, used, and protected, see our Privacy Policy.
• Personal data may be processed for the purposes of identity verification and prevention of financial fraud.
• Your data is not shared with third parties except where required by law.
• You may request to view or correct your stored data at any time.

x1bet believes that gambling is a form of entertainment, but it can lead to addiction. We are committed to promoting responsible gaming.

• Our platform is for users aged 21 and over only.
• Users may request to set deposit limits, betting limits, or activate self-exclusion.
• If you are experiencing a gambling problem, contact us via live chat or at [email protected].
• For detailed guidance, visit our Responsible Gaming page.

x1bet will not be liable for:

• Loss on bets due to internet disconnection, power outage, or any other technical failure.
• Unauthorized access to an account due to user negligence or a third party.
• Service disruption caused by any reason beyond x1bet's control (natural disasters, cyberattacks, government orders, etc.).
• Financial losses resulting from betting decisions — participation in gambling is entirely at the user's own risk.

However, if x1bet incorrectly displays the result of a bet due to a technical error, the platform reserves the right to apply the correct result.

x1bet is always ready to resolve any dispute with users amicably.

• If you have a complaint, contact our support team first — they will review the matter promptly.
• When submitting a complaint, provide your account ID, transaction details, and a full description of the issue.
• x1bet's dispute resolution decisions will be considered final unless a different ruling is made through a legal process.

x1bet reserves the right to change, amend, or update these Terms at any time.

• For significant changes, users will be notified by email to their registered address or via a notice on the platform.
• Continued use of the platform after changes have been made will be taken as your agreement to the new Terms.
• The "Last Updated" date at the top of this page indicates when the most recent change was made.
• If you do not wish to use the platform after a change to the Terms, you may request to close your account.

If you have any questions or need clarification about these Terms, please contact our support team:

• Live Chat: Available in Bengali and English, 7 days a week, 24 hours a day.
• Email: [email protected]

Our support team is always ready to answer any of your questions in Bengali.